![]() The next screen will present you with three options. Shift key when clicking the Restart button.ī. When you hit the power button in Windows 8.1 (through Charms Bar), hold down the Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.Ī. Only the basic files and drivers necessary to run Windows are started. Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Hence, let's start the computer in safe mode and then perform clean boot Method 2: This can be due to any third party software conflict as well. Method 1: Run Hardware and Devices troubleshooterĪ) Press the ‘Windows + C’ to activate the charms menu or move the mouse pointer to bottom right corner of the screen and you will get the charms menu.ī) Click on ‘ search’ and select ‘ settings’ and type ‘ Troubleshooting’Ĭ) Click on ‘ Hardware and Sound’ and select ‘ Hardware and Devices’Īnd click on next to run the troubleshooter. Let's try a few methods as below and check. There can be several reasons for this issue. Do you remember making any specific change in the computer prior to the issue?.Thank you for posting your query in Microsoft Community.
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